CA Backstage Assessment - Total Balance Wellbeing Centre

Assessment to test the knowledge of CA backstage recipes

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Question 1 of 28

How often should the exercise folders be checked ?

Once a month

When practitioner says there low

Once a week

Question 1 of 28

Question 2 of 28

Who is the only person able to order orthotic products ?

Sara Dudley

Centre Manager

Assisgned CA

Question 2 of 28

Question 3 of 28

What is the password for the fire alarm ?

2222

2911

1402

Question 3 of 28

Question 4 of 28

How often does the petty cash get checked ?

Weekly

Daily

When its used

Question 4 of 28

Question 5 of 28

How many Fire Alarm call points do we have ?

Question 5 of 28

Question 6 of 28

Where should a clients arms be placed when taking a Gaitscan ?

90 Degree angle

Above their head

By their side

Question 6 of 28

Question 7 of 28

How often should be check leaflet supplies ?

Weekly

Never

When told there running Low

Question 7 of 28

Question 8 of 28

How many days ahead do we enter into the computer for the Birthday Cards report ?

7 days

14 days

28 days

Question 8 of 28

Question 9 of 28

What should we apply to the treatment benches monthly ?

Water with washing up liquid

Anti Bac spray

Leather Cream

Question 9 of 28

Question 10 of 28

Who transfers data of DNA, RS or Cancels into clients files ?

Any CA

It is not transferred, its all on the computer these days

The practitioner

Question 10 of 28

Question 11 of 28

What do we put inside the Birthday Cards ?

Nothing

A Chiropractic treatment Voucher

A massage voucher

Question 11 of 28

Question 12 of 28

What screen do we use to add public bank holidays on the system ?

Records

Settings

Calendar

Question 12 of 28

Question 13 of 28

What is the Gaitscan Program called ?

Scan Client

TOG Client

Gaitscan

Question 13 of 28

Question 14 of 28

Why is it important to keep track of the data of clients who DNA, RS or Cancel appointments ?

It can be referred back to if they claim they havent got well

So we dont give them as good a care

So we know they are a time waster

Question 14 of 28

Question 15 of 28

Before the client has a scan when should we wipe down the Gaitscan mat ?

We dont need to

In front of them

Before they enter the room

Question 15 of 28

Question 16 of 28

Where are the new client packs kept ?

Stock cupboards in corridor

Stationary cupboard

Filing cabinet

Question 16 of 28

Question 17 of 28

What two questions do we ask before taking a Gaitscan ?

Age and Shoe Size

Height and approximate weight

Shoe size and approximate weight

Question 17 of 28

Question 18 of 28

In the event of any stock shortages who should be informed ?

Centre Manager

Paul

Person going to town

Question 18 of 28

Question 19 of 28

Why do we audit the communication Books ?

To correct spellings and grammar

To check out any gossip

To check they are being used fully

Question 19 of 28

Question 20 of 28

How many communication Books are there ?

Two

One

Three

Question 20 of 28

Question 21 of 28

Where is the fire alarm located ?

In corridor opposite boiler

Back of reception

Cupboard under the stairs

Question 21 of 28

Question 22 of 28

How often should the communication books be audited ?

Weekly

Daily

Monthly

Question 22 of 28

Question 23 of 28

How often should we check the stock within main stores ?

Daily

Weekly

Monthly

Question 23 of 28

Question 24 of 28

What do we need to do before we test the fire alarm ?

Silence the system

Ring fire brigade to warn them its just a test

Ring Test centre and put system on test

Question 24 of 28

Question 25 of 28

How do we know when to post the Birthday cards ?

We frank and post the day we write them

We write the date of birth in corner of envelope

We write the day they need to franked in corner of envelope

Question 25 of 28

Question 26 of 28

Where do we keep the spare fluid to top up the air fresheners ?

Cupboard in kitchen

Stationary cupboard

Cupboard under stairs

Question 26 of 28

Question 27 of 28

What is the password for the Gaitscan Computer ?

Healthy1

192107

Password

Question 27 of 28

Question 28 of 28

If a client DNA, RS or Cancels an appointment where do we log this ?

We dont

On Practice Hub

In the Communications Book

Question 28 of 28