Massage Therapists Essentials Assessment - Total Balance Wellbeing Centre

Question 1 of 21

Where is the communication book kept?

In the massage room

In cupboard with CA communication book

In the welcome area

Question 1 of 21

Question 2 of 21

Where should your belongings go?

On back of the door

Behind reception

In team room

Question 2 of 21

Question 3 of 21

How often should you re-assess a monthly massage patient?

Every 5th massage

Every 6th massage

Every 4th massage

Question 3 of 21

Question 4 of 21

How should the MT room be lit?

Bright

Soft and relaxing

Should not be lit at all

Question 4 of 21

Question 5 of 21

Who tidies the room at the end a shift

A CA

The next MT in

The person whos shift it is

Question 5 of 21

Question 6 of 21

How should we greet a new client?

Ask CA to send up to massage room

Avoid contact and tell them to follow you

Shake hands and introduce yourself

Question 6 of 21

Question 7 of 21

How should the room smell?

Of Strong citrus smells

Fresh not over powering smells

Of strong cleaning products

Question 7 of 21

Question 8 of 21

Why should we explain everything we do as we go?

To make sure the client is awake

To put client at ease and to educate

So the room is not silent

Question 8 of 21

Question 9 of 21

How should the room look before seeing clients?

Like its been used all day

Clean, tidy and dirt free

Full of paperwork

Question 9 of 21

Question 10 of 21

When should you call a patient?

You should not call

After every massage

The evening after first treatment

Question 10 of 21

Question 11 of 21

How often do we change towels on massage bench?

When they get dirty

Every client

After the AM session

Question 11 of 21

Question 12 of 21

Why do we do first massage calls?

To reassure them about any reactions to treatment

To make sure they paid

To make sure they book again

Question 12 of 21

Question 13 of 21

Why do we use the triangle?

To help us fill up time

So we can gossip about them

To talk about the client with them and another team member

Question 13 of 21

Question 14 of 21

What oil/cream should we avoid?

Seed based

Nut based

Citrus based

Question 14 of 21

Question 15 of 21

Why would we ask if a client has had a massage before?

So we can cut the time short

So we know if we have to give them a good massage or not

To explain ours may be different

Question 15 of 21

Question 16 of 21

When a client is on the couch what do you do?

Leave them exposed

Ask if they want to be covered

Cover them with a towel

Question 16 of 21

Question 17 of 21

Why must we run to time?

So we can take a break between massages

So we can finish on time

To look professional and show respect for clients time

Question 17 of 21

Question 18 of 21

What should you encourage a patient to do after a massage?

Eat lots of Chocolate

Go for a run

Drink plenty of water

Question 18 of 21

Question 19 of 21

Why should we be checking invoice lists at the end of the day?

To ensure we are being paid correctly for all work done

To save the CAs a Job

To keep a note of all appointments

Question 19 of 21

Question 20 of 21

What do you do with used towels at the end of your shift?

Left in the room for CAs to sort

Take to X-ray store room to be washed

Put in the used gown bin outside room

Question 20 of 21

Question 21 of 21

Why do we reassess clients?

So we make more money out of them

To help fill the diary

To measure their improvements

Question 21 of 21